Home / AI Customer Supports / Decagon
Decagon
Enterprise AI concierge resolving support across chat, email & voice.
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Overview
Decagon builds autonomous support agents for large companies that take real actions in connected systems — refunds, cancellations, account updates — guided by Agent Operating Procedures written in plain language.
Pricing
Not publicly listed (enterprise)
Checked against the vendor's public pages in October 2026. Vendors change pricing often — confirm the current plan on their site.
Key features
- Agent Operating Procedures in plain English
- Always-on QA & analytics (Watchtower)
- Voice, chat & email in 70+ languages
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