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Zendesk AI
AI agents built into the Zendesk suite, billed per resolution.
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Overview
Zendesk includes AI agents in every Suite and Support plan, resolving requests across messaging, email and more without human escalation, on top of ticketing, live chat, help center and 1,000+ integrations.
Pricing
From $19/agent/mo billed annually
Checked against the vendor's public pages in October 2026. Vendors change pricing often — confirm the current plan on their site.
Key features
- AI agents included in every plan
- Full omnichannel suite in one product
- Copilot agent-assist add-on
Alternatives to consider
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See all 12 picks in our AI Customer Support roster.